Refund policy

At DAVEN, every product is made to order specifically for you. Because of this, we generally do not accept returns or exchanges for:

• Change of mind

• Incorrect size selected by the customer

• Personal preference

• Minor differences in color or appearance caused by screen or device settings

However, if your order arrives with a manufacturing defect, damaged product, defective print, or incorrect item, please contact us within 7 days of delivery.

How to Request a Resolution

Please provide:

• Your order number

• Clear photographs of the product

• Clear photographs showing the issue

• A brief description of the problem

Our team will review your request. After verification, DAVEN may arrange a replacement, refund, or another appropriate resolution, depending on the circumstances of the issue.

Products showing signs of intentional damage, alteration, washing, or misuse may not be eligible for a replacement or refund.

Refunds

If a refund is approved, it will be processed using the original payment method where possible.

Once the refund has been initiated, the time required for the funds to appear in your account may depend on your bank or payment provider.

If you have not received an approved refund after a reasonable processing period, please contact us.

Contact

For return, replacement, or refund assistance:

Email: davenwear@zohomail.in

This policy does not affect any rights or remedies available to customers under applicable Indian consumer protection laws.